Lumen Limitless

Terms and Conditions

Last Updated: February 13, 2026

1. Acceptance of Terms

By joining the [BUSINESS NAME] SMS waitlist service, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our service.

2. Service Description

Our SMS waitlist service is powered by Lumen Limitless LLC and allows you to:

  • Join a waitlist when no appointments are currently available
  • Receive text message notifications when appointment slots open that match your availability
  • Book appointments directly through links provided in our messages

This service is provided free of charge. Standard message and data rates from your mobile carrier may apply.

3. Service Provider

The SMS waitlist notification system is provided by Lumen Limitless LLC, an AI automation company based in Rochester, NY. Lumen Limitless operates the technology infrastructure on behalf of [BUSINESS NAME]. By using this service, you acknowledge that your information will be processed by Lumen Limitless for the sole purpose of providing waitlist notifications.

4. Eligibility

You must be at least 18 years old to use this service. By opting in, you confirm that:

  • You are at least 18 years of age
  • The phone number you provide is your own
  • You have the authority to agree to receive SMS messages at that number

5. Opt-In and Consent

By texting "WAITLIST" to our number, submitting our web form, or otherwise providing your phone number to join our waitlist, you expressly consent to receive automated SMS text messages from [BUSINESS NAME] at the phone number provided.

Your consent includes receiving messages about:

  • Waitlist confirmation
  • Appointment availability notifications
  • Booking confirmations
  • Appointment reminders
  • Service-related updates

Consent is not a condition of purchase. You are not required to opt into SMS messaging to receive services at [BUSINESS NAME].

6. Message Frequency and Content

  • Frequency: Message frequency varies. You may receive 0-5 messages per month depending on appointment cancellations and your waitlist preferences.
  • Content: Messages will relate only to appointment availability and booking at [BUSINESS NAME]. We will not send marketing, promotional, or unrelated messages.

7. Opting Out

You may opt out of receiving SMS messages at any time by:

  • Replying STOP to any message from us
  • Contacting us directly to request removal

After opting out, you will receive one final confirmation message. No further messages will be sent unless you opt in again.

8. Getting Help

For assistance with our SMS service:

  • Reply HELP to any message for instructions
  • Contact [BUSINESS NAME] directly
  • Contact our technology provider at info@lumenlimitless.com

9. Costs and Charges

Our waitlist service is free. However, message and data rates may apply based on your mobile carrier plan. Check with your carrier if you are unsure about your plan's terms.

10. Supported Carriers

Our service supports all major US mobile carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carrier participation may change without notice.

11. Service Availability

We strive to provide reliable service but do not guarantee:

  • Uninterrupted or error-free message delivery
  • Delivery within a specific timeframe
  • Availability of appointment slots

Appointment slots are offered on a first-come, first-served basis. Receiving a notification does not guarantee the slot will still be available when you attempt to book.

12. User Responsibilities

You agree to:

  • Provide accurate contact information
  • Update your information if it changes
  • Not use the service for any unlawful purpose
  • Not impersonate another person

13. Limitation of Liability

To the fullest extent permitted by law, [BUSINESS NAME] and Lumen Limitless LLC shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Lost appointments or missed notifications
  • Delays in message delivery
  • Carrier or technical failures

Our total liability for any claim shall not exceed the amount you paid for our services (if any).

14. Modifications to Service

We reserve the right to modify, suspend, or discontinue the SMS waitlist service at any time without prior notice.

15. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the service after changes constitutes acceptance of the updated terms.

16. Governing Law

These Terms shall be governed by the laws of the State of New York, without regard to conflict of law principles.

17. Contact Information

Technology Provider:
Lumen Limitless LLC
Rochester, NY
Email: info@lumenlimitless.com
Website: lumenlimitless.com

SMS Short Disclosure

For quick reference and compliance display on forms:

By providing your phone number, you agree to receive automated SMS notifications from [BUSINESS NAME] about appointment availability. Powered by Lumen Limitless. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. View our Privacy Policy and Terms and Conditions.